My reason for choosing Netatmo Smart Video Doorbell over the other competition is that it has a wide compatibility with other eco systems and no hidden surcharges. Being an Apple user even today still limits you to devices that have full compatibility all round but when Amazon had a sale of this device I snapped it up – stock at the moment seem very erratic and im not sure if this is done on purpose or not – anyway I digress.
This door bell integrates with Apple and more importantly for me with the Apple TV, when a person rings the bell a notification comes on my TV and video is played, in addition to this my Homepod chimes and a notification with picture and video sent to my watch, perfect! and this all seem pretty responsive.
In the box you get:
Stickers to place on the property to disclose that people entering the property are being recorded however only one sticker is provided (not that anyone would use an ugly sticker)
Backing plate and angled bracket for different mounting options – ABS plastic 🙁
Template for drilling holes – although no spirit level like you seen on other youtube videos
SD Card pre-installed Great! (although mine again came with a smaller card than other reviewers)
Security screw and screw driver
Homekit badge to allow you to scan in to your Apple device
Chime adapter
Spare fuse
Raw plugs and mounting screws
What you don’t get:
Chime
Transformer
Clear instructions
This product claims to be easy to fit and as a single device it is, but wiring it up to a chime left me a little confused, they are examples of what the product is compatible with on the website ( https://check.netatmo.com/en-us/security/doorbell/question/requirement ) but the instructions still a little vague. So I decided to setup the doorbell off the wall before mounting.
I wired up the doorbell and straight away it came to life and a little light flashes green and you need to wait for this to turn white.
In the app you can then begin to setup the WiFi, here is where I ran into problems. My WiFi is setup for two networks my main WiFi and my IoT devices, I wanted my Doorbell to live in the IoT network – this hasn’t been a problem with my other Netatmo devices such as the Smoke Alarm but the Doorbell refused to connect.
However after several attempts and re-setting the device using the small reset button on the back of the device – it finally connected.
Next issue – WiFi strength.
My house uses the Ubiquiti WiFi with excellent coverage, however the device reports weak signal even though phones and other devices in the same place report excellent, I have tried all different channels, Signal strengths and my only solution was to install a second access point. This has improved the strength however I would say it might as well be hardwired as the AP is virtually next to the doorbell. I will continue to investigate and hope that this is just a firmware issue.
Quality:
The doorbell it self feels well engineered and the main button positive to the touch, you know where exactly where to press unlike some of the cheaper models, I was a little disappointed however in how the doorbell attaches to the angled bracket, only being held in place with small self tapping screws into abs plastic. Also the backing plate which is optional for installation but I used as it hides the bell wire better on my property isn’t very secure, I think this doorbell is really meant to be installed straight on a brick work where the cables pass directly behind it.
Video & Audio:
I have to say I’m happy with the quality of the video, my front door faces southwest so in the morning get sun light which can cause flares and the camera deals with this perfectly. Night vision is not bad also, however i have found the infrared lights flash which cause my other CCTV camera to pick up on, not sure why it flashes maybe power issue.
The audio is decent too, don’t get me wrong its no Sonos or Apple hompod quality but decent enough, the microphone does however pickup on wind noise which is distracting but clear other than that.
Other Issues:
Within the app you are given option to backup to an FTP server or Dropbox , this is a great feature as you know that you video is stored in two places if one fails and if you have Secure video from Apple a third place, again I was met with problems, FTP just would not work – tested with different clients to make sure that no fault of mine but it just would not work, but I’m glad to report Dropbox was a quick and easy option to setup.
Conclusion:
Would I buy the product knowing what I know: Yes its about the only option at the moment that ticks the boxes for me and I hope that the other issue can be worked out through software or firmware, I would say my overall opinion is I hope they bring out updated version which fixes my other concerns but other than that it is decent bit of kit.
Pros:
No Hidden surcharges
Local and Remote storage options
Compatible with other smart operators
Video Quality
SD-Card included
Homekit support
Responsive
If you loose power it continues to work for a little while as long as your wifi is still working
Cons:
Weak WiFi
WiFi Setup requiring several attempts
App a little clunky
Use with the angled bracket doesn’t feel as secure to the wall